Privacy Policy
Last Updated: March 28, 2026
Elevé Concierge Wellness (“Elevé,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or communicate with us. By using the site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following categories of personally identifiable information:
Personal Information
Name, email address, phone number
Date of birth and demographic information
Billing and payment details
Health Information
When you engage with our services, we may collect health-related information, including:
Medical history
Symptoms and health concerns
Lab results and treatment information
This information may be considered Protected Health Information (PHI) under applicable laws.
Technical & Usage Data
IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and tracking technologies
How We Use Your Information
We use your information to:
Provide, coordinate, and manage your care
Schedule appointments and communicate with you
Process payments and manage accounts
Improve our website, services, and user experience
Send relevant updates, offerings, or educational content (you may opt out at any time)
Comply with legal and regulatory requirements
How We Share Your Information
We do not sell your personal or health information.
We may share your information with:
Service Providers
Including:
Electronic Health Record (EHR) platforms
Payment processors
Scheduling and communication tools
Website hosting and analytics providers
All vendors are required to maintain appropriate safeguards.
Healthcare Providers
When necessary to coordinate care or fulfill services.
Legal Requirements
If required to do so by law, regulation, or legal process.
HIPAA & Health Information
If you become a patient of Élevé, your health information will be protected in accordance with the Health Insurance Portability and Accountability Act.
A separate Notice of Privacy Practices will be provided, which describes:
How your medical information may be used and disclosed
Your rights regarding your health information
Your Privacy Rights (California Residents)
Under the California Consumer Privacy Act and CPRA, you have the right to:
Request access to the personal information we collect about you
Request deletion of your personal information
Correct inaccurate personal information
Opt out of the sale or sharing of personal data (we do not sell data)
Limit use of sensitive personal information
To exercise your rights, please contact us at: contact@elevewellness.org
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website performance
Understand user behavior
Enhance your experience
You may adjust your browser settings to refuse cookies; however, some features of the site may not function properly.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal and health information only as long as necessary to:
Provide services
Comply with legal, regulatory, and business obligations
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected by the “Last Updated” date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us: contact@elevewellness.org